What should I do if my P-10 Pro fails to boot after a firmware upgrade?
Quote from GPSWebShop Official on September 30, 2024, 4:44 pmPlease refer to the official Columbus article below and make sure to follow each step as described.
https://cbgps.com/p10/service/firmware/index_en.htm
Please refer to the official Columbus article below and make sure to follow each step as described.
Quote from anonymous on October 7, 2024, 8:58 amHello Support Team,
I have followed the instructions and have now completed the firmware upgrade successfully! 🙂 I have tested the P-10 on several occasions now and all appears to be working "as new." Thank you very much for your attention to this matter. I am very happy to have the device back in working order. I really like the "lane level" accuracy of the P-10.
One note to pass on to the engineering team is that it did not initially seem to work. Even though I kept it plugged in to a USB power source for several hours, it did not respond at all when I attempted the firmware upgrade with it unplugged from the USB port. It was only when I attempted the upgrade process while plugged in to USB power that I got any response. I am not 100% sure it was necessary, but you might want to include in your instructions to try the upgrade while plugged in to USB power if nothing else works.
Thanks again.
Hello Support Team,
I have followed the instructions and have now completed the firmware upgrade successfully! 🙂 I have tested the P-10 on several occasions now and all appears to be working "as new." Thank you very much for your attention to this matter. I am very happy to have the device back in working order. I really like the "lane level" accuracy of the P-10.
One note to pass on to the engineering team is that it did not initially seem to work. Even though I kept it plugged in to a USB power source for several hours, it did not respond at all when I attempted the firmware upgrade with it unplugged from the USB port. It was only when I attempted the upgrade process while plugged in to USB power that I got any response. I am not 100% sure it was necessary, but you might want to include in your instructions to try the upgrade while plugged in to USB power if nothing else works.
Thanks again.